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tszuji– what does it mean and how do you pronounce it?“Tszujing” means taking something and tweaking it, fluffing it, nudging or finessing it to be a little more fabulous and fun. You can tszuj your hair. You can tszuj your sleeves. You can tszuj up your wardrobe with our amazing shoe boxes. Go on, give it a go, it’s real fun! The word was first coined in the hit TV programme “Queer Eye for the Straight Guy”, and although there is intense debate about the exact spelling, we quite liked tszuji, and the name stuck.
tszuji is spelt jeugi in France, czuzhi in Russia and zhuzhi in Germany, and pronounced zhuzhi.
How much will it cost to ship my order? We deliver Free to UK residential addresses (excluding Northern Ireland and Channel Islands).
If you’d like delivery to a business, Northern Ireland, Channel Islands, overseas address, please contact us for a quote.
BFPO - international destinations - weight limitations apply to parcels being sent, so please contact us for a quote.
If you'd like Express Delivery please contact us for a quote. As a rough guide, our service for an Express Delivery costs around £4. (back to top)
How quickly do you deliver? Standard Free delivery to UK - parcels by courier are dispatched on the second day after order placement and in most cases will be with you 3 working days after that, but please allow up to 5 working days from Dispatch Notice. Smaller items less than 2kg are posted by Royal Mail 2nd Class, and are sent out the next day.
Express Service - For a fee of up to £4 (unless your order is valued at £100 or more) we will dispatch your order the next day by Overnight Service, to reach you 2 days from order placement. If you're really really desperate for Very Next Day Delivery - please contact us and we'll see what we can do....
** Orders over a value of £100 - are automatically sent with our Express Service, free of additional charge!!
Do you ship internationally? We do – please contact us for a shipping quote. (back to top)
Do you offer bulk discounts? On our product pages you can find some pretty amazing discounts for bulk orders of up to 100 shoe boxes. If you’d like to order more than that we’d be delighted to hear from you – please contact us.
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How can I reach someone regarding my web order or with a query? If you have any questions regarding an order placed on-line or with any other query, please feel free to call or chat with customer services during normal business hours (Monday to Friday 8:00am - 5:00pm). For written inquiries, please email sales@tszuji.co.uk. We guarantee to respond to any query, email or telephone, within 24 hours. (back to top)
What is your Returns/Exchange policy? We will gladly issue a refund or exchange for the value of any merchandise returned within 30 days of purchase. We would appreciate all returns being shipped with their original packaging to prevent any damage (please see our guarantee policy here). In the event of goods that are delivered faulty, damaged or incorrectly as ordered, we will happily refund the whole amount of the order. In instances where goods are simply not required we retain the right to deduct the cost of delivery from any refund.
How do I assemble a drawer box? The shoe boxes with drawers are flat packed when we send them to you, but don’t let that put you off - this is not an IQ test! Each shoe drawer box is made from two pieces of plastic – the outer and the drawer (with built in handle).
1. Taking the outer, form an oblong shape.
2. Taking the drawer, pre-fold the small plastic tabs, then insert them into corresponding slots. It helps to insert one side of the tab before the other, and push firmly. The fit is quite tight and for good reason as it makes the drawers very solid and durable.
3. Insert the drawer into the outer sleeve, ensuring that the handle on the drawer pokes out of the slot in the sleeve. 4. Finally stick the rubber feet onto the base of the unit. This will help prevent the shoe drawers from sliding across each other when stacked. It’s all shown in this video. (back to top)
Foot Petals
Are the cushion insoles reusable and can the insole cushions be transferred from shoe to shoe?Once a Foot Petals cushion is placed in a pair of shoes we suggest you keep them in the same pair of shoes, as moving the cushions from shoe to shoe will break down the adhesive. Once a cushion is placed in a shoe they will last the lifetime of the shoe. (back to top)
Will the insole cushions make my feet sweat even more? No, the cushions are made of a material called PORON which is designed to absorb moisture and transfer it away from your skin, keeping your feet cool, dry, and sexy. (back to top)
Can you place Heavenly Heelz lower in the shoe rather then near the top? Yes, Heavenly Heelz and most of our other cushions can be placed anywhere in the shoe to alleviate pressure or friction. (back to top)
How can you clean the insole cushions? Cushions can be cleaned with a mild soap, a wash cloth, and just wiped clean. (back to top)
Do the cushion insoles ever wear out? Not if correctly fitted. Avoid excessive stretching of the cushion while placing inside the shoe as this could cause the material to crack or tear. (back to top)
Do Foot Petals products help women with Osteoporosis and bunions? Foot Petals products absorb shock to feet, bones, and tissue, therefore helping to reduce metatarsal pain and back pain caused by wearing shoes. (back to top)
Do you have a kit with all products? Yes, we offer many kits with all of our fabulous cushions in several assorted styles and colors. Just take a look at the Gift Sets under the Products section then pick one that best fits your style. Foot Petals Gift Sets make wonderful gifts for yourself or that special fashionista in your life.
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Tips for perfect cushion placement...
To ensure the insole cushion is placed in a most comfortable spot without having to stick, remove, and re-stick…
Only expose a small portion of the adhesive, so it is easy to test and move if not happy with the placement.
Tip Toes and Killer Kushionz should be placed starting right behind your toes at the ball-of-foot area.
Tip Toes should be placed with widest part of the Tip Toe aligned with the widest part of the shoe.
All cushion insoles can by cut and customized to fit in tight or narrow areas that might need some cushioning to help relieve friction. (back to top)
I bought a pair of shoes that are too big for me. Can your products help my shoe fit better? Yes, try using Tip Toes or Killer Kushionz along with Heavenly Heelz. These will help keep your feet in the right place in the shoe and make them fit better. If for some reason the shoe is still too big, add another cushion and the shoe should now fit properly. Tip: Any of our cushions can be layered on top of each other in order to help you achieve that “perfect fit”. (back to top)
How do I remove Foot Petals cushions from my shoes? Slowly and carefully work the foot cushion off the shoe. You may find it helps to warm up the cushion first, either by wearing the shoe or using a hair dryer on gentle heat. Follow up with an adhesive eraser to remove any extra adhesive that remains on the shoe. Ideally though, once a cushion is fitted it’s best to leave it there. (back to top)
How thick are your cushions? All Foot Petals cushions are 3mm thick except Amazing Arches. Amazing Arches are 15mm thick.
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